AICM National Conference 2016VedaAustralMercantile
EQUIFAX                                                                                 Premium Sponsor

Veda is a data analytics company and the leading provider of credit information and analysis in Australia and New Zealand. From its core credit bureau business established in 1967, Veda has expanded to deliver a suite of credit and other analytical products targeted to consumers and specific industry segments. 
In February 2016, Equifax Inc., a global leader in information solutions, acquired Veda. Equifax powers the financial future of individuals and organisations around the world, using its strength of trusted data, technology and innovative analytics. Together, Veda and Equifax offer their customers world-leading insights and knowledge to help them make informed decisions. 


AUSTRAL                                                                         Supporting Sponsor

Austral provides complete payment management solutions and works closely with our clients to understand their organisational needs to provide the solutions they require.  Our experienced team works hard to deliver a consistently good experience and are always looking for ways to adapt processes to help ensure your customers are treated with respect, whilst helping to deliver a continuous cash flow.  So while we work with you to deliver payment management services, you can focus on what you do best and provide services to your customers with confidence.


DUN & BRADSTREET                               President's Dinner Sponsor

Established in 1841, Dun & Bradstreet is the world's leading source of commercial information and insight. Backed by our extensive credit and commercial databases, we help Australian businesses to make informed sales, risk and debt management decisions, and consumers to access personal credit information. Dun & Bradstreet transforms data into complete and actionable business information. Quality data is the foundation for all of critical decisions, whether in sales & marketing, risk management, business growth, debt collection or consumer credit.  


Debt Sale Brokers Australia                                      wifi Sponsor

Debt Sale Brokers Australia (DSBA) is a specialist debt recovery and data advisory service business providing advice and support to credit providers, debt buyers and collection agencies to maximise the value from their consumer and commercial debt assets. DSBA’s services includes working with its clients on debt recovery best practice and maximising the value from the data they hold in the recovery of the debt they own or are working on behalf of other parties. The credit, data and debt management service is complemented with DSBA also being a leading facilitator in the sale of consumer and commercial debt.   

DSBA has delivered debt sale strategies with strong compliance, audit and performance management focus for debt sellers in an environment that provides information and data clarity to debt buyers and collection agents. The DSBA brand and services have also been recently introduced into New Zealand through Debt Sale Brokers New Zealand Contact DSBA on 1300 896 122



AMPAC Debt Recovery is a specialist debt collection practice supporting organisations in the commercial, government, strata, trade credit and general insurance, education and finance market segments.

AMPAC operates nationally from branches located in Sydney (head office), Melbourne and Perth.

AMPAC is a leader in the Australian debt recovery industry with its integration of core collection and related technologies, specifically designed to engage debtors in the recovery process, thereby reducing the time and costs normally associated with managing overdue debt.

The people at AMPAC have many years experience dealing with, and resolving complex commercial debt recovery issues in all states and territories of Australia, and are proud to have been supporters and sponsors of The Australian Institute of Credit Management for over 25 years.

Mark Logue
Joint Managing Director
AMPAC Debt Recovery Pty Ltd



Australian Receivables Limited (ARL) was established in 2003 and with 270 experts located in 5 Australian sites, has grown in scale and capability to become one of the leading Debt Recovery organisations within Australia. ARL has a solid foundation of clients across all major industry sectors offering a range of outsourced services including 1st and 3rd party Collections, customer service and hardship management.


BottomLine Technologies

Bottomline Technologies (NASDAQ:EPAY) powers mission- critical business transactions. We help our customers optimise financially-oriented operations and build deeper customer and partner relationships by providing a trusted and easy-to-use set of cloud-based digital banking, fraud prevention, payment financial document. Over 10,000 corporations, financial institutions, and banks benefit from Bottomline solutions. Headquartered in the United States, Bottomline also maintains offices in Europe and Asia-Pacific. READ MORE

Bureau van Dijk

Bureau van Dijk are experts in public and private company information, and offer information on 200 million entities around the globe and domestically. Company information solutions provided by Bureau van Dijk will make your business more efficient – enabling you to find both international and domestic data on private companies, company hierarchies, standardised financial reports, comparables and more. Bureau van Dijk’s customers can use financial strength metrics to assess financial viability of companies. Increasingly, Bureau van Dijk are enabling their customers to blend Bureau van Dijk’s data with their own.


Citec Confirm

For over 26 years CITEC Confirm has been transforming business processes, providing online information for credit management, debt recovery, insolvency, loan processing, asset discovery and business start-up.

CITEC Confirm is an industry leader in delivering services online, developing court eFiling solutions for the following jurisdictions:

  • Magistrates’ Court of Victoria
  • County Court of Victoria
  • Supreme Court of Victoria
  • Queensland Magistrates Court
  • Queensland Civil and Administrative Tribunal

Businesses across Australia use CITEC Confirm for fast, convenient access to searching, property settlement services including PEXA, court eFiling and PPSR solutions designed to save you time and money.


Collection House

As Australia's leading receivables management company, Collection House Limited provides its clients with solutions that span the entire credit lifecycle, from receivables outsourcing to debt collection and debt purchase. We offer unparalleled debt recovery services with a competitive pricing structure that demonstrates value for money and costs certainty.

Established in 1991, Collection House operates throughout Australia, New Zealand and the Philippines. We draw on our 25 years’ experience to provide the highest quality outcome – each time, every time.

As your experience becomes our reputation, cost minimisation, risk management and protection of your brand are absolutely paramount to us. 



CreditorWatch is Australia’s largest credit reporting bureau used by over 40,000 businesses across Australia. Our products include credit reports, debtor monitoring, trade programs and online credit applications solutions to assist in managing credit risks, on-boarding clients and automating decisions.

CreditorWatch also integrates with Xero and MYOB to receive real time trade payment data which is significantly more accurate than relying on ATBs submitted on a monthly basis. Contact us today for more information or to organise a FREE TRIAL – 02 8188 2025. 



The Credit and Collections industry regularly faces challenges: trying to locate your debtors, making sure you communicate with them effectively and then make it easy to obtain their payment. All this on top of continuous changes to industry laws and regulations. 

CreditSoft Solutions offer a number of easy to use and proven applications designed using the latest technology, saving your business significant operating costs and allowing you to manage your time more effectively.



EDX - the market leader in PPSA consultancy and registration, with over 15 years’ experience in Australia
and New Zealand. We’ve helped hundreds of Australian businesses adjust to the PPSA. It is our mission
to offer no nonsense practical advice, coupled with first class PPSR registration capability and registry management.
Whether you have high volumes and need a software solution or simply wish to outsource the entire function, we
will tailor our service to your needs. Our team is made up of former insolvency practitioners and seasoned credit
professionals. Visit our stand to meet us and find out more.



Forbes Dowling Lawyers (FDL), a wholly owned subsidiary of ARL, are a national commercial law firm established in April 2002 that employ more than 40 people across Australia. FDL specialises in commercial litigation, insolvency, debt recovery, property, conveyancing, building and construction. 


Global Data

Global Data Pty Ltd is an Australian data and analytics company. We build, curate and manage large consumer datasets and provide access to our data via targeted industry portals offering skip tracing, marketing, data washing and data analysis services.

Skip Tracing: The Caspar online search portal is used to quickly locate individuals and update contact details with powerful search tools and data washing systems operating on the most up to date public and proprietary data sources.

Marketing: The Quester marketing portal provides easy access to current Australian consumer data and demographics allowing marketing lists to be build based on area and target demographic.

Data Wash & Analysis: We offer bespoke data analysis services to provide enhancement and insight into clients existing datasets.



Kuhlekt is a superior Debtor Management system, via Software as a Service. The Cloud-based application is intuitive, affordable and easy to set up. It is proven and secure.

Data loaded from your finance system, either manually or automatically, is immediately available to start managing your debtors. You will see daily activities, doubtful debt provisioning and have access to a full reporting suite for managers and accountants.

Kuhlekt can set variable collection campaigns using a simple selection process. The powerful dashboard will drive each specific collector and provides full transparency for your team and management. ROI is minimal with no IT requirements. 

Ask for a demonstration or trial.



NCI offers a complete range of trade credit services helping clients to safeguard their business from bad debts and to enhance credit management. 

Services include: 

Credit Insurance - protection against company insolvency and protracted default.

Credit Risk Management - help make the correct decision about those you are dealing with and what level of credit you should offer.

Commercial Collections - take the stress out of collecting bad debts.

Information and Reports - enlist the expertise of specialist investigators to assist with providing early warning alerts for potential debtor risk.

PPSA – debtor ledger “wash” and maintenance of lodgement of security interests.

NCI clients receive exclusive assess to “NCINet”, not only a portal to manage your credit insurance policy, but detailed debtor information to assist in making the right credit decisions and monitoring risk.



NCML’s leading debt recovery team provide expert credit management, debt collection, field services, debt purchase and litigation services.

With offices in Sydney, Melbourne, Adelaide and Perth, NCML is well-established, with a strong national presence and excellent industry standing; providing:

  • leading recovery rates for clients through innovation, negotiation and a continuous improvement approach
  • local, experienced and professional people you can trust with your brand and reputation
  • comprehensive and customised live reporting at your fingertips
  • direct and exclusive access to our onsite law firm
  • expert advice and analytical insight to help maximise your cash flow and manage your delinquency risk

NCML is the partner of choice through the delivery of leading recovery outcomes.

Contact: 1300 784 999 or visit our website – for further details.



 Collection Services. By understanding our clients’ needs, values and priorities we provide a very high, individually focused, quality of service and operate as an ‘extension’ of your credit department.

We excel in the following areas:

  • Commercial Debt Recovery - with your own dedicated Collections Manager
  • Fixed Legal Prices - with our Panel of expert Solicitors – always quoted before proceeding
  • Comprehensive Reporting - responding faster to your management reporting demands
  • New Zealand Presence - operating in all Australian States & Territories including New Zealand
  • Working Closely with YOU – we see ourselves as an extension of YOUR credit department

Check out our website and visit our booth to see how we can improve your Debt Recovery experience.



Global Blueprint, Local Footprint :

Neopost Australia offers end-to-end, multi-channel customer communication technologies and solutions for Mailing, Print Finishing and Large Format Printing solutions. We are global technology company and the recognised market leader in Business Mailing and Document Finishing Solutions with a reputation for quality, reliability and service. Neopost Australia provides equipment, supplies, service and in-house finance within the Australian market.

Leading Supplier, Local Provider:

Neopost Australia is a subsidiary of The Neopost Group; based in Paris, France. Neopost, the European leader and world's leading provider of mailroom equipment and logistics solutions; supplies the most technologically advanced solutions for franking, folding/inserting, addressing, tracking and tracing of letters, parcels and of the supply chain. Neopost anticipates the needs of its sector and its customers by bringing new services and technological innovation to the market, with products and services marketed in 90 countries and subsidiaries in 29 countries.



Noble Systems is a global leader in the customer communications industry, providing innovative Unified Contact Centre, Management and Analytics solutions. 

Tens of thousands of staff at 4,000+ client installations worldwide use Noble platforms to manage millions of customer interactions each day. Noble offers a unified suite of multi-channel inbound, outbound and blended contact processing, speech analytics and resource management solutions for companies of all sizes.

Our solutions are available in either cloud, on premise and include ACD, proactive customer solutions such as outbound predictive dialling, call recording and monitoring, IVR, messaging, interaction analytics and workforce management. 

Noble Systems solutions will improve your ability to manage customer’s interactions and improve debt recovery.


Office Torque

OfficeTorque offers the latest in interactive electronic billing, self-help client portals, fully integrated bill pay and auto-assist receivables management for businesses that want to delight their customers, reduce costs and get paid sooner.

Explore options like paperless direct debit, future dated payments, and our new credit manager console with over the phone payment authorisation, dispute management, and repayment scheduler.

Finally, a comprehensive range of Financial Relationship Management (FRM) tools that can be deployed as modules or as a full end to end solution that will integrate with any ERP, accounting or practice management software. Visit our stand for a demo.  



Credit management has never been simple.

OnGuard Credit Management can help you ease the pain.

OnGuard’s optimized collection actions will prompt you to take the right action at the right time – making sure you hit your collection targets and reduce your DSO.

  • Full visibility of planned actions
  • monitoring of customer promises
  • automated management of queries, disputes and claims
  • complete online history of customer information and interactions.

Or go the extra step - automate your cash allocation process - straight from your bank statement.

Come to booth 9 and let us show you how to ditch the spreadsheets and get into the 21st century.


Pro - Collect

Pro-Collect provides Australia wide No Collection, No Commission Debt Collection. Pro-Collect also funds the Solicitor Professional Fees for the issue of Statement of Claims and other legal process where the debtor resides in NSW.

If they don’t recover your debt you pay no commission nor any Solicitors Professional Fees for the Statement of Claim and other legal process in NSW.

With over 30 years of collection experience, they specialise in offering fast, assertive and “out of the box” Debt Collection and Litigation Services.

The Managing Director also has 10 years of Credit Management experience thus has an intrinsic understanding of the issues faced by a credit department.


QBE Trade credit

QBE Trade Credit offers a range of products that support our client when customers fail to pay for goods and services provided on credit terms. These unpaid debts can occur through a variety of reasons including insolvency or protracted default. If trading internationally as an exporter, then unpaid debts can also occur due to contract repudiation and a range of political risk events.   We offer tailored solutions for global corporations, regional companies and local businesses. 

QBE’s responsive and commercially-minded underwriting team can help clients improve their credit risk management processes and, working with Austral, our combined product TradeCollect can enhance your credit management, help reduce the cost of professional debt collection and minimise bad debts. 



Specialised legal recovery, insolvency law and commercial disputes.

Results Legal is a specialist law firm practicing exclusively in legal recovery, insolvency law and commercial disputes.  Operating nationally, Results Legal focuses on promoting and protecting the rights of trade credit clients. 

Results Legal regularly acts on behalf of some of Australia’s largest trade credit companies in pursing legal recovery action, resolving disputed claims, defeating preference claims and promoting and protecting their PPSA rights.

Results Legal are the obvious first choice for companies seeking a national solution to resolve commercial disputes and pursue swift, successful and cost effective legal recovery action.


Sharp & Carter

Sharp & Carter finds and attracts the best talent in the market and delivers people-focussed solutions for some of Australia’s leading companies.  Our team of experienced and industry specialised consultants recruit Finance & Accounting, Legal & Compliance, Property & Construction as well as Sales & Marketing professionals across Victoria and New South Wales. We genuinely believe that what we do and how we do it is important and can make a differenceREAD MORE


TCN cloud levels the playing field. We are on the forefront of the next revolution in call contact centre technology. By using TCN’s cloud-based Dialer/ACD/PBX tools and services, clients can leverage the most sophisticated Outbound and Inbound calling technologies available, while maximizing available resources and ROI, without massive outlays.