AICM National Conference 2017VedaAustralMercantile
Time
Topic
Description
Speakers

9.00 - 9.45am

Insights into SME strengths and  challenges

  • What the SME space means to Australia
  • What support do they need

Kate Carnell
Australian Small Business and Family Ombudsman

9.45 - 10.45am

ATO update on disclosure of tax debt and phoenix activity

  • Understand the process behind the disclosure of tax debt
  • What the disclosure will mean to risk decisions
  • Updates of actions to limit illegal phoenix activity

Brett Martin
Assistance Commissioner, Tax Evasion and Crime |  ATO

Adrian Brown
Senior Executive Leader, Insolvency Practitioners |  ASIC

10.45am - 11.15am
Morning Tea

 

START OF CONCURRENT SESSIONS

(Choose one of the following options)

 

Time
Topic
Description
Speakers
11.15am - 12.00pm

Tough Collections

Your top customers can dramatically impact your collections results but it is a delicate balance to keep their business and enforce your payment times. This panel will look at how several companies have achieved this.

Nick Pilavidis MICM CCE
CEO | AICM

Vaios Kortikis MICM CCE
National Credit Manager | Liberty OneSteel

Jeff Hurst LICM CCE
Director l Trade Bureaux Australia

  •  

Latest developments in PPSA: It all helps or does it?

  • Getting registrations right
  • Enforcing rights in insolvency
  • Legislation reviews and potential change
  • Other tips and tricks

Kim Powell MICM
Director | EDX (part of Equifax)

12.00pm - 12.45pm

Triggers for the final step into bankruptcy

Gregory presents his findings following research and interviews of bankrupts and identifies what can make the difference

Gregory Mowle MICM CCE
Faculty of Business, Government & Law | University of Canberra ACT

How to leverage technology and enhance customer engagement to improve collection results

 

Simon Johnson case study of how to move from traditional strategies (such as statements, letters, phone calls  and demands) to a digital solution enabling you to engage with customers in a way that meets their needs and prompts immediate payment.

Mark Logue
Joint Managing Director | AMPAC Debt Recovery Pty Ltd

Glen Woodhouse
Credit Controller | Simon Johnson

 

END OF CONCURRENT SESSIONS

 

12.45am - 2.00pm
Lunch
TIME
TOPIC
DESCRIPTION
Speaker
2.00pm - 3.00pm

Resilience

“At the heart of Resilience is the ability to manage emotions, and to respect the intricate relationship between how we feel, what we think, and how we behave. This is especially true in times of rapid change or stress. Never before has emotional management of a team been more important in order to ensure the happiness of the people who create the pulse of an organisation.”

Robbi Mack
CEO (Chief Energy Officer) | Heartbeatz

3.00 - 4.00pm 

Conference Closing and Prize Draw 

 

END OF CONFERENCE

 

Download PDF program

Note: the PDF program is current as at 20 Sept 2017 and does not reflect many changes and additions made to the online program.