Credit Toolbox- Collect with Confidence

This module will enable new and experienced Credit Professionals with the skills to be proficient and confident in collecting.


Topics covered in this toolbox include;

- The 5 C’s of Credit
- Understanding the psychology in debt collection
- Objection handling for both standard and “hard” accounts
- New strategies
- Practical telephone collection techniques
           
Future Modules;

-Risk Assessment
-Insolvency

Event Details

  • Date
  • 13 May 2016
  • Address
  • Level 18, 66 Eagle Street
    Brisbane
    QLD
  • Venue
  • Randstad Offices
  • Speaker
  • Toni Sawyer
  • Time
  • 12:30PM
  • Cost
  • Members: $175 (Inc GST)

    Non-Members: $275 (Inc. GST)
  • CCE Points
  • 4

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