WA Credit Toolboxes 1, 2 and 3
redit Toolbox courses are a unique opportunity to learn and refresh on the fundamentals of Credit Management from Credit Professionals with extensive real world experience.
These half day sessions cover the fundamentals of Credit Management with a focus on understanding the core requirements and their real world application.
Courses are presented by Credit Professionals with extensive experience in credit management, are CCE's and/or have held senior roles in many organisations and industries.
The courses have been designed by the AICM's most experienced Credit Management Trainer to ensure all courses cover the fundamentals required to understand what and why credit professionals do what they do.
- New members of credit teams seeking an introduction.
- Established credit professionals seeking a refresher.
- Non-credit professionals seeking to better understand credit.
Toolbox 1 – Introduction to credit
This module covers the basic understanding required in the credit arena from the approval of the application form through to the maintenance of the account along with the identification of a possible doubtful or bad debt
Topics covered include – Legislation overview
– Legal Entities
– The 5 C's of credit
– Warning signs
Toolbox 2 – Collect with confidence
In this module if for both new and experienced credit professionals. We review the skills necessary to be proficient and confident in collecting
Topics covered include – Making the call
– When, why and how to make a call
– Best practice for all call types
Toolbox 3 – Understanding credit risk
This module covers risk in the credit arena through the lifecycle of the customer. From the point of receiving the customer's credit application through the maintenance of the account to finalisation and closing.
Topics covered include – What is risk
– Areas of risk
– How to assess new customers
– Fundamentals and managing of risk
For multiple team member registrations or all three Credit Toolboxes please contact the office on email@example.com or 1300 560 996
- 29 September 2016
- Level 18200 St Georges TerracePerthWA
- QBE Conference Room
- Toni Sawyer
- Various times for Toolboxes
- $175.00 per Toolbox
For multiple registrations please call the office on 1300 560 996
- CCE Points
- 4 points per toolbx