Can a Liquidator Refuse to Call a Meeting if Requested by Creditors?
15 July 2025
In this short TurkAlert, we examine the legislative framework governing creditor-requested meetings, explore how these provisions were applied in Balamara, and outline the practical implications for insolvency practitioners.
From Paddock to Payment: How PPSA Registrations Safeguard Agribusiness Credit
10 July 2025
PPSA registrations are one of the most powerful tools credit professionals must protect against losses when things go wrong. But their real value comes to life when backed by the right processes and persistence. While lessons are often learned through examples of where assets or money couldn’t be recovered due to inaction or mistakes, this article focuses on some great success stories.
Shared Learnings from AICM’s Special Interest Groups: Customer Engagement and Corporate Insolvency
17 June 2025
AICM Special Interest Groups offer credit professionals a confidential, peer-led environment to exchange experiences and insights. These recent sessions on Customer Engagement and Corporate Insolvency, however, surfaced several valuable takeaways that all members agreed should be shared to benefit the broader profession.
Learnings from AICM’s First US Study Tour to the NACM Congress (May 2025)
17 June 2025
In May 2025, AICM led its first US Study Tour to the National Association of Credit Management (NACM) Congress. The pioneering professional development experience provided Australian credit professionals with an exclusive opportunity to benchmark practices, explore global trends, and bring back insights that can be implemented immediately to enhance their credit function and create lasting value.
Business Loans Rise, but SME Caution and Sectors Face Pressures in Q1 2025
17 June 2025
The Equifax Q1 2025 Commercial Credit Report reveals a nuanced picture of the commercial credit landscape. Overall business credit applications saw a modest rise, but underlying trends reveal caution among Small and Medium Enterprises (SMEs) and significant pressures in key industries.
Consumer Stress Barometer: Rising credit stress and default risk highlights growing pressure on household budgets
17 June 2025
Credit default risk now higher than the previous peak in July 2023, reflecting the cumulative impact of sustained cost-of-living increases and elevated interest rates. This quarter’s analysis highlights several key trends shaping the consumer credit landscape. The findings underscore the importance of proactive credit risk management and targeted support for at-risk segments as pressures persist into the second half of 2025.
Business failure risk stabilised over the first quarter of 2025. Yet, there is no strong indication that failure risk will fall dramatically this year. Stay ahead with our latest analysis on industry performance and economic resilience.
Credit with Care: How Credit Teams Are Supporting Customers Through Tough Times
15 May 2025
At the May 2025 Special Interest Group on Customer Engagement and Support, credit professionals shared the real-world strategies they’re using to maintain strong customer relationships while managing risk - especially in times of financial stress.
In this session we will cover the basic understanding required in the credit arena from the approval of the application form through to the maintenance of the account, along with the identification of a possible doubtful or bad debt.
Develop, implement and monitor policy and procedures
19 August 2025
This course covers the content for the unit of competency FNSORG512 - Develop, implement and monitor policy and procedures which forms part of the FNS51522 Diploma of Credit Management qualification.
This course has been developed to provide a sound foundation for the operation of trusts from the viewpoint of a credit provider and built around certain due diligence points when extending credit and trading with trusts. It will provide detailed information on understanding the reasons behind why a trust would be created and in what circumstances would be suitable to have a trust structure in place.
In 2025 we celebrate a remarkable milestone - 10 years of impact and positive change for the Women in the Credit community!
For the past decade, we have been united by a shared vision: empowering, uniting, educating and creating lasting impact in the lives of our Women in Credit Community whilst supporting some fabulous charities with Women at the front of mind. Together, we have shown that when passion meets purpose, extraordinary things can happen.
We celebrate not only the successes of the past 10 years but also the incredible people—like you—who have made this journey possible.
As we look back at the lives touched and the barriers broken, we also look forward—with excitement and renewed commitment—to the future we can build together.
Here’s to a decade of difference—and to many more to come!
It’s your chance to mingle with the 2025 finalists and witness the crowning of the South Australian champions who will compete at the National Conference in October.
This course covers the content for the unit of competency FNSRSK411 - Apply risk management strategies to own work which is a core unit from the FNS40122 Certificate IV in Credit Management Qualification.
This course covers the content for the unit of competency FNSMCA412 Undertake legal action for the recovery of debts which is an elective unit of the FNS30420 Certificate III in Mercantile Agents Qualification and FNS40122 Certificate IV in Credit Management.
Joining the Metcash Family
At Metcash, you’re part of something bigger. You have all the perks of a small business heart, without missing out on the big business support.
Being part of something bigger means your part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you’ll be part of our high performing team, where you reap the rewards of our collective success now and into the future.
Are you a customer centric and driven individual with a passion for helping people? If so, keep reading—you might just be the collections superstar we’ve been searching for!
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