Credit Toolbox

Credit Toolbox courses are a unique opportunity to learn and refresh on the fundamentals of Credit Management from Credit Professionals with extensive real world experience.

These four (4) sessions are designed to cover the fundamentals of Credit Management with a focus on understanding the core requirements and their real world application.

Courses are presented by Credit Professionals with extensive experience in credit management, are CCE's and/or have held senior roles in many organisations and industries.  

The courses have been designed by the AICM's most experienced Credit Management Trainer to ensure all courses cover the fundamentals required to understand what and why credit professionals do what they do.

designed for

  • - New members of credit teams seeking an introduction.
  • - Established credit professionals seeking a refresher.
  • - Non-credit professionals seeking to better understand credit.



> Toolbox 1 - Fundamentals of Credit (half day)
- Legislation Overview
- Legal Entities
- Procedures
- 5 C's of credit
- Warning signs
Toolbox 2 - Collect With Confidence (half day)
- Making the call
- Documentation
- Securities
- When, why and how to make a call
- Best practice for all call types
> Toolbox 3 - Understanding Credit Risk (half day)
- What is Risk Management
- Areas of Risk
- Assessing the Risk
- Fundamentals of Managing Risk
- Managing the Risk
> Toolbox 4 - Practical Introduction to insolvency (full day)
- Corporate Insolvencies
- Personal Insolvencies
- Understand communcations creditors receive
- What Creditors should be looking for
- Purpose of meetings


what past participants say about the courses 

These courses have been designed by passionate credit professionals to assist in the development of colleagues. We're extremely proud of the excellent feedback we've received from past participants. Here's just some:

the University of Queensland



Toolbox 1 - 3 (each course is half day)

$175 (Inc. GST) per Toolbox
$225 (Inc. GST) per Toolbox

Toolbox 4 - Practical Introduction to insolvency (full day course)

$600 (Inc. GST) per Toolbox

$700 (Inc. GST) per Toolbox

Note - When non-members register and pay for 3 courses at the non-member rate within 12 months they will receive complimentary membership. If 3 completed between 1 July and 31 December, complimentary membership will be until 30 June. If completed between 1 January and 30 June complimentary membership will be until 30 June the following membership year. This offer is at the discretion of the AICM, is dependent on the current pricing and may be withdrawn at anytime .


Search upcoming sessions in the Training and Events Calendar or click:





Toolbox 3 - 10th May 2017 Toolbox 3 - 12th April & 26th April  Toolbox 2 - 15th May 2017
Toolbox 1 - 15 May 2017    Toolbox 3 - 13th June 2017


If the module you are interested in is not currently scheduled to be held near you please email to register your interest.

The AICM can also organise for these modules to be tailored and delivered to your team in your offices.