The Australian Institute of Credit Management (AICM) is Australia’s leading professional member body for commercial and consumer credit management professionals across all industries and sectors, and the only credit industry-specific Registered Training Organisation in the country.


 We have connected, represented and educated credit professionals to help them do their jobs better, advance their careers and achieve better outcomes for their businesses since 1937. We value integrity, credibility and camaraderie, are forward-thinking and progressive, and operate as a benchmark for the industry. 

Strategic plan

Without our members, businesses are exposed to reputational damage, poor cashflow management, inefficient processes, breaching regulatory requirements and risk of not getting paid for hard won sales and services delivered.Our members are the custodians of cash flow. They assess and mitigate credit risk in all sectors and manage credit terms for the supply of goods, services and finance.

The Australian Institute of Credit Management (AICM) is Australia’s leading professional membership body for commercial and consumer credit professionals, and the only credit industry-specific Registered Training Organisation in the country.

We are the voice of the credit management profession.



Our members are responsible for maximising the cash flow and minimising the bad debt risk of more than 1300 Australian companies, including 34 of the ASX100. 


Our recent lobbying efforts have resulted in a permanent exemption from a requirement of the Privacy Amendment Act 2012 that commercial credit providers register with an External Dispute Resolution Scheme (EDRS), which could have resulted in significantly increased operating costs for members and their employers. Had the exemption not been secured, AICM had gained access for members to capped-price membership of an EDRS in order to mitigate costs.

We currently await the outcomes of federal Government reviews of two submissions. The first was made in response to Treasury’s Exposure Draft of the Insolvency Law Reform Bill 2014. This Bill represents a real frustration to AICM members and to business in general, and the AICM submission urged minimisation of proposed new requirements that would increase administration costs associated with reporting.

The second submission was in response to the Productivity Commission’s Inquiry into Business Set-up, Transfer and Closure. Focusing on the ‘closure’ aspect of the inquiry, particularly the cost and complexity of the insolvency regime, we intend to ensure that proposed changes reflect the interests of AICM members. The inquiry report is due for release in late August 2015.


While the core functions of AICM include setting high industry standards and helping members to reach them through continuing professional development, high quality resources and events, and nationally recognised qualifications, we also represent members’ interests to government and regulatory bodies. Find out more about the benefits we offer to members.


OUR Policy Positions

Representation of members views and concerns with current and proposed legislation is core to what the AICM's purpose.

The AICM CEO, board and council representatives regularly seek input from members and the broader finance industry and provide these views in a considered and balanced way to government, regulators and other industry participants.

These views are summarised in our Key Policy Positions paper which is updated regularly in response to proposed regulation and issues identified by our members.

AICM Key Policy Positions

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