View South Australian state councillors below.

Name: Gail Joyce Crowder, MICM

Qualifications: Certificates in Design, Reception and Management

Current Position: AICM SA Director

Business Owner: Executive Director of Kemps Credit Solutions

How long at that company: 1 ½ years

Credit/professional background: Over 15 years in debt recovery and credit management. Management and debt collection of commercial and insurance related debts for agencies and South Australian businesses.

Portfolio: Functions; Previously Sponsorship, but currently Functions and Publications

Why I volunteer on the AICM council/Goals as Councillor: I enjoy meeting new people and feel I am giving something back to the credit industry. To help educate and give to others is 'self' rewarding. Working with a team (the councillors) is a great experience. You learn and grow by listening and working with your professional colleagues. Never too old to learn!

Achievements with AICM (inc how much time on council): I have been on council for 6 years now and worked on several portfolios, mainly functions. Through the networking and contacts made I have certainly grown and I am now part owner of an agency. I believe my involvement with the AICM has played a significant part in my growth.

Value I have gained through volunteering with AICM: Friends; new colleagues; knowledge of how wide and varied the credit industry is

My passions aside from Credit/work: My 3 amazing children, loved ones and friends, entertaining, gardening, lapping up the summer sun, golf, nice cars

Contact details: E: Ph: (08) 8418 1407


  • Fellow and Certified Credit Executive (CCE) of the AICM
  • Fellow of the Institute of Public Accountants
  • Fellow of the Financial Services Institute of Australasia
  • Securities Investigation Agent licence

Current Position:

  • Manager, Credit Services.
  • Trevor and his Credit Services team provide credit management advice, support and information to customers throughout Australia, New Zealand and Asia.

Employer: National Credit Insurance (Brokers) Pty Ltd (NCI)
How long at that company: 19 and half years. 
Credit/professional background: Previously worked with the former State Bank of South Australia for 20 years in areas including Corporate Banking, Treasury & International Finance, Audit and Retail Banking.  
Portfolio (Can touch on previous positions):

  • Functions
  • Sponsorship
  • Previous Council Portfolios – CCE, YCP, Publications, Membership
  • Past President and Vice President

Why I volunteer on the AICM council/Goals as Councillor:

  • I joined Council after attending many AICM events over the previous 3 years and being asked by the then S.A. Executive Officer, Julie Short.  I happily accepted as I enjoyed attending the institute’s educational and social events.  I thought AICM was a strong professional body for the credit industry and I enjoyed the company of the institute members and Councillors.
  • My goals as a Councillor is to help promote and grow the Institute, educate and train members and network/socialise with fellow members.

Achievements with AICM (inc how much time on council): 

  • On S.A. Division Council since 1999.
  • Certified Credit Executive (CCE).  National Dux in 2003.
  • In 2008 was awarded the Lawrie Ellis award for his contribution to the credit industry and the AICM in South Australia.
  • President for 7 years. During this time our division won the National President’s Trophy as the best performing State on 5 occasions.
  • Vice President for 2 years
  • Presenter at numerous Professional Development and Credit Focus seminars

Value I have gained through volunteering with AICM: 
Educational knowledge and obtaining a wide number of networks and contacts, and working on the divisional Council with some great people with the same passion for credit and promoting the Institute.

My passions aside from Credit/work: My family and catching up with friends, holidays, watching sport, walking the dog and watching TV.

Contact details:


o Fellow of Chartered Accountants Australia & New Zealand
o Admitted as a Barrister and Solicitor of the Supreme Court of South Australia (non-practising)
o Member of the Law Society of South Australia
o Member of Australian Restructuring Insolvency & Turnaround Association (ARITA)
o Official Liquidator
o Registered Trustee in Bankruptcy
o Treasurer, Australian Institute of Credit Management (SA Division)

Current Position: Partner at Worrells Solvency and Forensic Accountants

Employer: Worrells Solvency and Forensic Accountants

How long at that company: since March 2014

Credit/professional background:  worked in insolvency services since 1993


o I commenced my professional career with Bentleys Chartered Accountants in February 1992 in the fields of audit, taxation and business services.
o In August 1993, I joined Pannell Kerr Forster. At that firm, I worked in the fields of insolvency, business services and litigation support services.
o In 1996, I managed the outsourcing of a portfolio of accounts of the South Australian Asset Management Corporation (SAAMC). Responsibilities included:
- reviewing files, determining and implementing recovery strategies;
- monitoring litigation against debtors and guarantors;
- reporting progress of portfolio recoveries to SAAMC.
o In May 1997, I joined Sims Lockwood & Partners to practice in the fields of insolvency and litigation support services. I became a Partner of that firm in 2002.
o In March 2014, I joined Worrells Solvency and Forensic Accountants as a Partner.

Why I volunteer on the AICM council/Goals as Councillor: to ensure all credit professional have the opportunities to advance their careers and opportunities.

• Achievements with AICM (inc how much time on council):

o 2 year on council as the Treasurer of the SA division
o Published the following article:
- "Unfair Preferences: Sticking to the Rules" (2003) Credit Management in Australia v 11 n 2 p 18
o Presented the following AICM Credit Focus training sessions and seminars:
- June 2016 – Insolvency Law Reform – Practical Implications, AICM SA Credit Symposium
- June 2015 – "Liquidation Case Study", AICM Credit Focus
- June 2014 – "Liquidation – Is It the End of the Road for Your Debt?", AICM Credit Focus
- February 2013 – "Voluntary Administration – Working Through the Process", AICM Credit Focus
- May 2012 - "Company Directors' Liability for Insolvent Trading"
- September 2009 – "Unfair Preferences", AICM Credit Focus
- August 2006 – "Proposed Insolvency Law Reform – Review of the Federal Government Insolvency Law Reform Package", AICM Law and Regulation Seminar 2006
- July 2005 – "What are Unfair Preferences and How to Avoid Them", AICM Credit Focus

Value I have gained through volunteering with AICM:

o working with other dedicated credit professionals
o contributing to the success of the SA division
o socialising with other AICM members

My passions aside from Credit/work:

o running in half marathon competitions
o fishing
o travel

Contact details: or 08 8214 0501 

Qualifications: LLP/LP, B Int. Studies, MICM, CCE

Current Position: Senior Associate

Employer: Lynch Meyer Lawyers

How long at that company: since January 2012

Credit/professional background: Close to 6 years in recoveries, debt collection, credit management and privacy law.

Portfolio: Professional Development

Why I volunteer on the AICM council/Goals as Councillor: I enjoy organising educational events and identifying new and exciting educational topics for members. I am privileged to be a part of a dynamic, hardworking and vibrant state council.

Achievements with AICM (inc how much time on council): 1 month on Council. I was the 2017 State YCP Winner and completed my CCE in 2016. 

Value I have gained through volunteering with AICM: The AICM has an excellent group of professionals to connect with and become friends with. I enjoy the camaraderie and enjoy chatting with fellow professionals about the industry. 

My passions aside from Credit/work: Exploring new countries, eating good food and wine. 

Contact details:

Qualifications: Bachelor of Laws and Graduate Diploma of Legal Practice

Current Position: Partner Lynch Meyer Lawyers

How long at that company: 26 years

Credit/professional background: I

  • have always worked in credit law, recoveries and insolvency for trade/supplier, unsecured creditors and financiers in secured credit.
  • I also act for insolvency practitioners in dealing with creditors' claims and pursuing actions on behalf of creditors and I also act for insolvent entities and debtors trying to achieve turnaround outcomes for an equitable return to creditors.


  • I have previously help a broad range of portfolios on SA Division Council including President for two terms.
  • I am currently National Director for SA and hold the Legal Affairs portfolio nationally.
  • I have been recognised in Doyle’s Guide as a Leading Insolvency & Restructuring Lawyer for 2016 and 2017

Why I volunteer on the AICM council/Goals as Councillor:
 I volunteer for AICM as it is appropriate that all professionals contribute to the development of the industry which serves them well. I have been drawn to the AICM given that it has a genuine member focus and is full of generous people willing to share their experience to encourage others in their careers.

Achievements with AICM:

  • I have been very lucky to have been part of a dynamic team, division and membership base in South Australia that saw the division reinvigorate itself to engage with members, attract new attendees at events and to redesign our education programme.
  • I have also been greatly heartened by the continuing role I have played over various recent conferences in terms of programme and content design and more recently as MC at the National Conference.

Value I have gained through volunteering with AICM: The main benefit I have achieved through working with AICM is a sense of achievement that I have contributed, also a great network of friend and business contacts.

My passions aside from Credit/work: Outside of credit I enjoy time with my family and friends, travel, dinner and wine and anything Latino.

Contact details: James Neate

  Lynch Meyer Lawyers

  Phone: (08) 8236 7621

  Mobile: 0418 855 042