View Western Australian state councillors below.

Current Position: Manager, Customer Operations

Employer: Alinta Energy

How long at that company: 2018

Credit/professional background: Began in the Credit Management field over 20 years ago, where a job as a mail boy for a legal firm led to becoming a paralegal in debt recovery litigation. From there, began working for a large national collections agency where progressed through the ranks over the course of 13 years from collector to team leader to state manager to finally, a national executive position.

Portfolio: Professional Development/CCE

Why I volunteer on the AICM council/Goals as Councillor: After 10 years as a member, I felt that it was time to make an active contribution by promoting the Institute, attracting new people to bolster an ageing membership base and to give back to the industry that has taught me so much.

Achievements with AICM: Whilst new to the council, have been actively involved with the institute for a number of years, including mentoring of a previous state finalist.

Value I have gained through volunteering with AICM: The AICM has allowed me to build a large network of contacts and colleagues, both locally and nationally, has provided valuable benchmarking and best practise knowledge and information, progressed my own personal development and has allowed me to stay current (and relevant!) in all things Credit Management

My passions aside from Credit/work: First and foremost my two young boys, AFL (I'm a North Melbourne supporter - don't hold that against me!), Cricket and sport in general. I enjoy running and working out in the gym, I'm a bit of a movie buff and an unashamed Star Wars nerd and James Bond fan.

Contact details: E:
M: 0414 820 968

Director, Litigation and Dispute Resolution

Raffaele was admitted to practice in 1999 and heads up the Litigation and Dispute Resolution team at Nova Legal.  Prior to becoming a founding director of Nova Legal, Raffaele was the director of the litigation group at a boutique corporate law firm located on St Georges Terrace in Perth, and previously worked in the commercial litigation and dispute resolution division of a national law firm now known as Norton Rose.

Raffaele has experience in running large scale litigation actions in the Supreme Court of WA in particular relating to contractual disputes, director/shareholder disputes, oppression actions, restraint matters and recovery of problem debtors (large and small).  He has also acted for clients in the jurisdictions of the Court of Appeal of WA, the District Court of WA, the Magistrates Court of WA, the Federal Magistrates Court and the Federal Court of Australia.  Raffaele also acts for creditors, debtors, directors, credit managers and insolvency practitioners in relation to solvency issues.


T: +61 8 9466 3177
M: +61 439 494 112

Areas of Practice

  • Litigation & Dispute Resolution
  • Insolvency, Reconstruction & Recovery
  • Debt Recovery
  • Bachelor of Business (Accounting):  BBus
  • Bachelor of Laws:  LLB
  • Progressing towards Master of Laws
  • CPA member of Australian Society of CPA’s
  • Member of Australian Institute of Credit Management
  • Vice President of Australian Institute of Credit Management – WA Division

Qualifications & Memberships

  • Bachelor of Business (Accounting):  BBus
  • Bachelor of Laws:  LLB
  • Progressing towards Master of Laws
  • CPA member of Australian Society of CPA’s
  • Member of Australian Institute of Credit Management
  • Vice President of Australian Institute of Credit Management – WA Division



Qualifications: Diploma in Human Resources, Prince 2 certified

Current Position: Assistant Credit Manager

Employer: Automotive Holdings Group Limited

How long at that company: 4 Years

Credit/professional background: At AHG since 2011, prior to that was a credit manager in London, UK for 12 years. Prior to that was in credit/admin management in retail in Cape Town, South Africa.

Portfolio: Events

Why I volunteer on the AICM council/Goals as Councillor: To meet and engage with like- minded people and to promote the AICM through my network. To help make the AICM a successful organisation that is at the forefront of learning and innovation within the credit profession.

Achievements with AICM: Councillor for 18 months so no achievements as yet. A few successful events under the belt!

Value I have gained through volunteering with AICM: Meeting fellow credit professionals and gaining industry knowledge through interaction at the various AICM functions.

My passions aside from Credit/work: Enjoying the outdoors. Hiking, walking, any adventure activity. Keeping fit is very important to me, mostly by running and cycling. I also play golf and squash.

Contact details: 
Tel: 0479 083 244

Name: Jeremy Coote MICM

Qualifications: MProfAcc, GDipApp Fin, BSci (Math&Stat)

Current Position: Credit Analyst

Employer: BGC Australia P/L

Commenced with employer: 2014

Credit/professional background: Construction Industry – Commercial trade credit

Portfolio: Publications & Media

Why I volunteer on the AICM council/Goals as Councillor: It's time to give back to the profession and help promote the area of Credit assessment in particular; because if you can keep the first part of the credit relationship tidy, the latter end should be a much more pleasant experience. I'm looking to lend a hand where I can to support (and if required, entertain) members across the state.

Achievements with AICM: Still very new to AICM, I have only just put my hand up to step in take part.
I have managed to win the door prize on two consecutive YCP award nights!

Value I have gained through volunteering with AICM: Connections with people in the industry, being able to put faces to names that I have been keeping in touch with for several years.

How did you get involved in the Credit Industry and in what capacity have you been a credit professional ?
A previous role was made redundant in my early 30s, was tracking towards Cost Accounting from an Accounts Receivable base. The late Mike Murphy (previous National AICM President) began my journey by taking a flyer on me to handle assessing credit applications, without much in depth previous credit assessment experience. Under his tutelage I learned how to think critically and logically about the granting of trade credit. After his passing, Jason Louis (2018 WA Credit Manager of the Year) came on board and has provided me with additional responsibility for making large credit decisions requiring special considerations (including local business trends vs. sales requirements and general likelihood of adverse events) with or without security.

What would you say has been your biggest success in your career:

Improving turnaround time (from application to approval) from around 2 weeks when I started in the role to current average of 24 hour response. This has allowed our sales teams to gain confidence that the back office is supporting their efforts out in the field to win work and keep the company ticking over, even during the prolonged construction downturn in WA.

• What part of the world do you come from?
Perth has been my home for the last 20 years after moving to live on-campus at Murdoch University from Dunsborough in South West WA.

What is your favourite movie quote?
"Fat, drunk and stupid is no way to go through life, son." – Dean Wormer (Animal House)

My passions aside from Credit/work:
• Investing and Economics – currently following and learning from Ray Dalio in particular.
• Baseball – It's like cricket except harder, and you don't have to stand out in the field for hours on end!
• Tinkering with 4 stroke small engines.

What sport / team do you barrack for?
Pittsburgh Pirates (MLB) – despite the lack of meaningful success since 1979.
Yangebup Knights – my own baseball team that competes in what I like to call "Beer Grade" baseball each summer weekend.
Whichever WA team (Cricket, AFL, ABL, NBL) is currently playing at the time.

Contact details:

  • Qualifications

Diploma in Finance and Mortgage Broking
Diploma Business and Finance
Studying Diploma Credit Management

  • Current Position

Credit Services Team Leader

  • Employer

Capricorn Society – 3.5 years

  • Credit/professional background

Credit Team Leader HRG UK – 8 years
Credit Manager Squire Patton Boggs – 5 years

  • Portfolio 

Collections, Debt Recovery, Risk Management, Finance Approvals, Coaching

Why I volunteer on the AICM council/Goals as Councillor
I hope to become a more rounded Credit Professional through networking and sharing ideas and experiences, which will enable to help others grow, develop and encourage others to contribute to the institute and the council

  • Achievements with AICM 

Gaining the courage to volunteer is my first achievement and I hope not the last

  • Value I have gained through volunteering with AICM

Forming a network is so important. There are so many interesting people in the industry with a wealth of experience, yet I believe everyone learns something new everyday

  • My passions aside from Credit/work

Running around after my 3 year old son – Lawn Bowls – Daydreaming about a Fremantle Dockers premiership

  • Contact details

Name: Melissa Cooper

- Certificate III Business
- Currently undertaking: Certificate IV Credit Management

Current Position: Credit Controller

Employer: MiX Telematics

Commence with employer: June 2017

Credit/professional background:
- January 2013 - June 2017 - Credit Officer - AMCAP Distribution Centre
- February 2012 - January 2013 - Administration Officer - AMCAP Distribution Centre

Portfolio: Membership

Why I volunteer on the AICM council/Goals as Councillor: I am excited to join the WA Council, expanding my networking circle, providing me the opportunity for further development and to also add value and influence within the industry

Achievements with AICM:

Value I have gained through volunteering with AICM:

My passions aside from Credit/work: I enjoy catching up with mates and enjoying a good cocktail and some pub grub or relaxing at home invested in a Netflix series. I also have a strong passion for the best footy club in the west – The Fremantle Dockers.

Contact details: or 0415 206 664

Name: Charis Ludemann 

Current Position:  Credit Risk Team Leader

Employer: Bunnings Group Ltd

How long at that company: since 2016 

Credit/professional background: previously worked at a Tax Accounting firm as an accounts assistant 

Why I volunteer on the AICM council/Goals as Councillor: I have only been apart of the AICM for 3 months 

Achievements with AICM: WA YCP finalist for 2019

Value I have gained through volunteering with AICM: going to the AICM national conference for the 2019 year 

My passions aside from Credit/work: CrossFit, travelling and spending time with my family 

Qualifications: Chartered Accountant, Certified Practising Accountant, Registered Liquidator, Bachelor of Business, Grad Cert Bus (Law), Grad Cert Bus (Man)

Current Position: Finance Director

Employer: WA Department of Health

How long at that company: Six years

Credit/professional background:
Primarily my experience has been within insolvency practice in Australia and in the UK. A refocus of energies resulted in being a credit manager for some large ASX entities. More recently, my efforts are directing the finance, revenue and debt management activities at the WA Department of Health.

Portfolio: Treasurer

Why I volunteer on the AICM council/Goals as Councillor:
I enjoy looking after the dollars by bringing some financial acumen to Council's initiatives and by assisting with the Institutes long-term financial security.

Achievements with AICM: 8 years - that include being on the Executive Team, a judge on multiple panels for the YCPA and the Treasurer.

Value I have gained through volunteering with AICM:
I enjoy the comradery and more serious part of sharing of experiences with peers and gaining from their learning (realising we often have the same challenges).

My passions aside from Credit/work: AFL, golf, mountain biking, aquaponics, my kids and watching all of the aforementioned.

Contact details: