Day 2 - Wednesday, 21 October 2020


Live keynote presentations

9:00 am - 10:00 am

Unlocking the value of business data

Through the presentation, Kari will leverage her experience in creating best practice capabilities to so how you can create unique insights that can drive engagement with customers through embracing market shifts in Data, Analytics & Technology. The principles presented will be brought to life using business data as an example. 

Kari Mastropasqua
Chief Data & Analytics Officer Australia & New Zealand, Equifax

10:00 am - 11:00 am

Keynote presentation - to be announced


On-demand session 5

Available from 12 October

11:30 am - 12:00 pm

ASIC Regulatory and enforcement update 

How COVID-19 has impacted the corporate insolvency process, what creditors should be alert to and developments in combatting illegal phoenix activity.

Joe Zubcic 
Senior Manager,
Australian Securities and Investments Commission (ASIC)

11:30 am - 12:00 pm

Catalysts for becoming a winning credit team

Case studies of how automation enabled a boost in team efficiency.
Past Credit Team of Year winners discuss what makes them great.

On-demand session 6

Available from 12 October

12:30 pm - 1:00 pm

Security options other than PPS

How to secure your interest and get paid when you can't register retention of title (e.g. consulting services, storage and logistics services, IP licenses)

Peter Mills
Special Counsel, Thynne + Macartney

12:30 pm - 1:00 pm

New e-invoicing protocols perfecting invoice delivery and integrity

Understand the advantages of being an early adopter of the peppol standard for e-invoicing.

Eric Maisonhaute
Director - Accounts Receivable Solutions, Esker

12:30 pm - 1:00 pm

To be announced

On-demand session 7

Available from 12 October

1:30 pm - 2:00 pm

Maximising positive customer outcomes 

Understand what is generating complaints to ensure you are meeting customer expectations not just minimising complaints.  

1:30 pm - 2:00 pm

Corporate rescue for SMEs

In this session, Jason Harris will discuss rescue and restructuring options for SMEs, including potential law reform. 

This presentation is based on research undertaken for Jason’s PhD thesis that included speaking to AICM members about their views on voluntary administration and corporate rescue.

Jason Harris
Professor of Corporate Law, The University of Sydney 

1:30 pm - 2:00 pm

Protecting your best asset

How to protect yourself and your team's mental health.

Tina Winchester
Mental Health Director, Mentally Well Workplaces

Live panel sessions

2:30 pm - 3:00 pm

Live panel 4

Consumer focus

3:05 pm - 3:35 pm

Live panel 5

Commercial focus

3:40 pm - 4:10 pm

Live panel 6

Credit essentials focus

4:10 pm - 4:40 pm
Virtual networking