The National Credit Team of the Year Award is an opportunity for credit teams to be recognised for the outstanding work, results, culture and learning they undertake.

Nominating your credit team has many personal and professional benefits including the chance to:
- Demonstrate best practices in credit management
- Gain team and individual recognition within the credit industry and internally within your company
- Develop personal presentation skills
- Build team spirit. 
Past participants rate this process as one of their most rewarding and fulfilling times in their careers when they take the time to reflect on their team’s achievements.

Application criteria 

Application close on Friday, 30 July 2021. 
Equifax has been sponsors of Credit Team of the Year since its inception in 2008.

Congratulations to past winners of the National Credit Team of the Year

2020 - Woolworths Finance Shared Services

2019 - AGL

2018 - recoveriescorp (Transurban team)

2017 - recoveriescorp (NAB team) 

"It was a great learning process to see how far we've come and what we've all achieved, especially the initiatives we've implemented to co-partner with NAB. We've got a great team of skilled operators,"  Prashant Mathur.  Read more about their experience in this article

2016 - Wyndham Vacation Resorts Asia Pacific

2015 - Caltex

2014 - Reece

2013 - PFD Foods

Prior to 2013 the Awards were run in NSW 

2012 - Chep Australia

2011 - Coates Hire

2010 - Electrolux

2009 - Harper Collins

2008 - BOC

Aicm conference-79 compressed.jpg

Debbie Piening MICM, Caltex receiving the 2016 trophy from Australian President Grant Morris

Woolworths Finance Shared Services - 2020 National Winner

The Credit Team of the Year Award was an amazing opportunity to showcase our teams and the great achievements of the past year, with the application process creating a moment to pause and reflect.

The experience provided an opportunity for our Woolworths team to be recognised on the national stage, to share how proud we are of our culture, our ways of working and our purpose of being better together for a better tomorrow.

To see the team honoured with this award and be amongst the prestigious list of past recipients, and this year's National finalists is truly humbling.

Thank you once again to AICM, Equifax and the judges for creating this space within the credit management industry, a space to network, collaborate and share our team's successes.

Wyndham Vacation Resorts Asia Pacific - 2016 National Winner

The experience throughout the AICM process has been very rewarding. The process has pushed us outside of our comfort zone, and it was very satisfying taking a step back from our day-to-day to really appreciate our achievements and growth we have shown as an organisation. The judging panel were very welcoming, and it was great to get an insight into the industry from executives, who we wouldn’t normally have exposure to. Thanks to AICM we are now rolling out a new compliance module to our department, which is helping us keep up with changes in the legislation.

We couldn’t be more excited to be a part of this year’s award!

Courtney Guerin, Senior Manager, Contact Centre & Portfolio Analytics

Hyne Timber - 2016 National Finalist

“The Credit Team at Hyne Timber were delighted to have been announced one of only 4 national finalists. Not only does this improve morale generally, it cements for us that we are a leading team in the work we do, the approach we take and the value we place on proactive credit management practices both internally and with our customers.”
Sarah Mizon, Timber Credit Manager.
Aicm conference-79 compressed.jpg PC-PHOTO__0591.jpg

By nominating your credit team, you will be in the running to win the following prizes: 

  • Recognition as one of 4 national finalists in the AICM magazine, AICM, Equifax and Credit Network websites 
  • The four national finalists will each receive a $1,000 Team Development Grant 
  • 3 non-winning national finalists teams will receive $500 each in AICM services including professional development seminars, network meetings, qualification based training and dinners.

Each nominee (2 teams) for national winner will receive: 

  • Two conference registrations 
  • Airfares and accommodation at the National Conference
  • On-stage introduction prior to the announcement of the National Credit Team of the Year winner.
  • Professional development services worth $2000, provided by AICM 
  • Recognition in the AICM magazine, plus the AICM, Equifax and Credit Network websites 
  • The National Credit Team winner’s trophy.
  • A team of employees in a credit function (a maximum of 6, minimum of 2 to be involved in formal presentation, regardless of the credit team size) 
  • Membership of AICM is not a prerequisite 
  • Previous national winning team is NOT eligible to apply in the following year.

Application and judging process
1. Applications are to cover the application criteria. Applicants are to create their own document (e.g. Word or PowerPoint) and submit to AICM by 31 July.
2. Four national finalists will be selected for interview – national finalists will be advised by  9 August or shortly after.
3. The 4 National Finalists will be required to use the $1,000 Team Development Grant prior to the interviews.
4. The judging panel will interview national finalist teams at a mutually convenient time, currently scheduled for first week of September. All interviews will be conducted in a standard format. Depending on the location of the finalist, interviews may be conducted by video conferencing or other form of external communication.
5. Two national finalists will be selected as nominees for the National Winner and notified by the second week of September. Two members of each team of will be invited as guests to attend the AICM National Conference for the announcement of the National Credit Team of the Year winner.

 Application Criteria

Company Details
Company name (the legal entity):
Summary of the company (what you do/industry): (no more than 200 words)

About your team
Team name and Division (if applicable)
Why do your think your team is number one? (no more than 500 words)
Please attach any approved supporting documentation you wish to provide.
What does "team" mean to you? (no more than 250 words)
Please attach any approved supporting documentation you wish to provide.
What drives your team to above and beyond? (no more than 250 words)
Please attach any approved supporting documentation you wish to provide.

Team Achievements
Summarise the improvements made (over the last 24 months) to how your team
works: (no more than 100 words)
Summarise some of the team achievements (over the last 24 months) that can
be demonstrated through facts and figures: (no more than 100 words)
3 Biggest team challenge to-date: (no more than 200 words)
Teams approach to training and development: (no more than 200 words)

About the team members
We want to understand each of the team members, please provide the following
for at least two and up to six team members.
Time at the company:
Your major achievements, challenges, training and development over the last
24 months: (no more than 100 words

• Each application form is to be certified by the team’s Credit Manager and/or Finance Controller/ Director. This must be submitted at the same time the team’s application is submitted.
• Finalists must give a 30 minute presentation to the judging panel and include how they have used the $1,000 Team Development Grant to enhance their team. This will be followed by a 45 minute

The judging panel will comprise three Senior Credit Representatives, from AICM, Equifax and an invited representative from industry.