Credit Toolbox - Collect with Confidence

Register by the 15th April to receive the early bird price!

The Module of the Credit Toolbox will be presented by a experienced and highly respected Credit Professional, Mike Murphy.

This module will enable new and experienced Credit Professionals to be proficient in the topics such as:

- The 5 C’s of Credit
- Understanding the psychology in debt collection
- Objection handling for both standard and “hard” accounts
- New strategies
- Practical telephone collection techniques

Future Modules
- Risk Assessment
- Insolvency