Australian businesses have believed for years that collections is a persistence game: send the reminders, make the calls, escalate when overdue, repeat. It was a simple, linear process, and for a long time, it worked well enough. But the economy we’re operating in today is faster, noisier and more fragile. Payment behaviour deteriorates quietly before it shows up in the financials.
“Pay Now, Recover Later”: NSWCA Confirms Principals Can Recover Security of Payment Act Overpayments
18 March 2026
Following our previous article "No More Excuses After Hours: Timing is Everything under the Building and Construction Industry Security of Payment Act 1999 (NSW)", which clarified service deadlines for payment claims, the NSW Court of Appeal has recently delivered another critical decision concerning the provisional nature of payments under the Building and Construction Industry Security of Payment Act 1999 (NSW) (SOPA).
Retail’s structural reset: Why 2026 will separate survivors from strugglers
12 February 2026
Australia’s retail sector is no stranger to disruption, but the forces shaping 2026 represent something far deeper than another cyclical downturn. CreditorWatch data shows the sector is undergoing a structural reset, driven by shifting consumer behaviour, escalating cost pressures and a widening gap between large, well capitalised retailers and the small to medium operators that form the backbone of the industry.
Hardship and Supporting Vulnerable Debtors in Australia
11 February 2026
Financial hardship and vulnerability are central concerns for credit and debt professionals across Australia. A growing number of consumers and small businesses are facing financial stress due to cost-of-living pressures, health events, unemployment, and other unforeseen circumstances.
Tackling Play Poverty: How Businesses Can Help Bring Back Australia’s Summer of Sport
26 November 2025
AICM has stood proud with Good360 Australia as our charity partner for 2025. This partnership holds special meaning as both Good360 and AICM’s Women in Credit (WINC) initiative celebrated 10 years of making meaningful impact. Together, we share a commitment to supporting Australian families, promoting social responsibility, and empowering business leaders to create positive change.
Step into 2026 with Australia’s most influential credit event. The Division Conference Series brings together professionals from every corner of the industry for a program designed to energise, inspire, and equip you with practical strategies.
Step into 2026 with Australia’s most influential credit event. The Division Conference Series brings together professionals from every corner of the industry for a program designed to energise, inspire, and equip you with practical strategies.
This course covers the content for the unit of competency FNSCRD514 - Identify and manage credit risk which is a core unit of the FNS51522 Diploma of Credit Management qualification.
Step into 2026 with Australia’s most influential credit event. The Division Conference Series brings together professionals from every corner of the industry for a program designed to energise, inspire, and equip you with practical strategies.
This course covers the content for the unit of competency BSBOPS504 – Manage Business Risk which forms part of the FNS51522 Diploma of Credit Management qualification.
Registrations are now open for the 11th edition of the 2026 Women in Credit Luncheon, marking the beginning of a new decade for WINC. Guided by this year’s theme, Balance and Bloom, we invite you to join us for an afternoon dedicated to growth, connection, and celebrating the remarkable women shaping the credit industry. As we step into this next chapter, our WINC communities will continue to flourish together, building on a decade of shared impact and collaboration.
This course covers the content for the unit of competency FNSMCA412 Undertake legal action for the recovery of debts which is an elective unit of the FNS30420 Certificate III in Mercantile Agents Qualification and FNS40122 Certificate IV in Credit Management.
This year’s theme, Balance and Bloom, invites you to be part of an afternoon dedicated to growth, connection, and celebrating the remarkable women shaping the credit industry. With this year’s theme, Balance and Bloom, our WINC communities will continue to flourish together as we enter a new decade of connection and impact.
This milestone event is always a highlight on the AICM calendar, and tickets are expected to sell quickly. To avoid missing out, we encourage you to secure your place early and join us for an afternoon of connection, inspiration, and celebration with women across the credit profession.
Enjoy meaningful conversations, hear from our soon‑to‑be‑announced keynote speaker, and be part of a community that continues to grow, evolve, and uplift one another.
This year’s theme, Balance and Bloom, invites you to be part of an afternoon dedicated to growth, connection, and celebrating the remarkable women shaping the credit industry. With this year’s theme, Balance and Bloom, our WINC communities will continue to flourish together as we enter a new decade of connection and impact.
This milestone event is always a highlight on the AICM calendar, and tickets are expected to sell quickly. To avoid missing out, we encourage you to secure your place early and join us for an afternoon of connection, inspiration, and celebration with women across the credit profession.
Enjoy meaningful conversations, hear from our soon‑to‑be‑announced keynote speaker, and be part of a community that continues to grow, evolve, and uplift one another.
The AICM Job board is the place to find experienced credit professionals to join your team but if you're looking for the next generation who aren’t aware of what a great career credit is yet our Traineeship program in collaboration with Maxima could be an efficient way to find new talent and upskill them with AICM training.
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