Face to Face Single Units

Gain a nationally recognised qualification or choose to do a module of a full qualification course.

Event Details

  • - Virtual classroom - RTO - Manage the credit relationship - 17th & 18th August

This unit FNSCRD504 is a core unit from the FNS51520 Diploma of Credit Management qualification.  In this virtual classroom you will learn the skills and knowledge required to manage the overall credit management function in an organisation. It...

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  • - Virtual classroom - Assess credit applications 24 & 25 August

This course covers the content for the unit of competency FNSCRD401 - Assess Credit Applications which forms part of the FNS40120 Certificate IV in Credit Management qualification. The ability to effectively assess an application for credit, taking...

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  • - Virtual classroom - Promote understanding of the role and effective use of consumer credit - 15 & 16 September

This course covers the content for the unit of competency FNSCRD503 - promote understanding of the role and effective use of consumer credit which is an elective unit of the FNS40120 certificate IV in credit management and FNS51520 diploma of credit...

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  • - Virtual classroom - Implement customer service standards in credit 22 & 23 September

This course covers the content for the unit of competency BSBCUS403 - Implement customer service standards and forms part of the FNS40120 Certificate IV in Credit Management qualification. The interrelationship between effective customer service,...

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  • - Virtual classroom - Legal compliance 6 & 7 October

This course covers the content for the unit of competency FNSINC411 - Conduct work according to professional practices in the financial services industry and FNSORG411 - Conduct individual work within a compliance framework which are core units from...

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  • - Virtual classroom - Manage quality customer service 20 & 21 October

This course covers the content for the unit of competency BSBCUS501 - Manage quality customer service which forms part of the FNS51520 Diploma of Credit Management qualification. Effective credit management requires the ability to maintain...

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  • - Virtual classroom - Resolve disputes 10 & 11 November

This course covers the content for the unit of competency FNSCUS402 - Resolve disputes which forms part of the FNS40120 Certificate IV in Credit Management qualification. The interrelationship between effective customer service, collection skills...

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  • - Virtual classroom - Apply risk management strategies to own work 24 & 25 November

This course covers the content  for the unit of competency - Resolve disputes which is a core unit from the FNS40120 Certificate IV in credit management qualification. This course provides you with the skills and knowledge required to apply an...

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  • - Virtual classroom - Manage credit risk 8 & 9 December

This course covers the content for the unit of competency BSBRSK501 - Manage risk which forms part of the FNS51520 Diploma of Credit Management qualification. The interaction between credit risk management and credit policies and procedures is...

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