Manage overdue customer accounts
09 October 2024
This course covers the content for the unit of competency FNSCRD415 - Manage overdue customer accounts which forms part of the FNS40122 Certificate IV in credit management qualification.
With the wide availability of credit comes the risk that the credit provided will not be returned and promised payments will not be made. This course explores the skills and knowledge needed to correctly initiate and complete the management of customer accounts which have outstanding payments.
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